I too am unable to upload logs and get the error. This happens for an MSA 1060 and MSA 2060. It works ok for a 1040 and 2040. I reached out to MSAHealthCheckSupport email weeks ago but got no reply or help from them which is very dissapointing. Seems like the MSA1060/2060 are very unstable which I'll create seperate threads about.
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