I can't tell you why it isn't supported but the engineering team confirmed that it is not and they don't have plans to support it. There really isn't much more to say than that. The team prioritizes features and testing and they decided they wouldn't support the MSA 2040 with Citrix.
I was in touch with some of the storage team in Germany - I assume they've been in touch with you?
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Re: HP MSA 2040 ES SAN and Citrix XenServer - why not certified?
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