Hi,
we have an MSA 2040 with a disk group quarantined and one degraded. when we check the disks, all 24 disks are online and "OK".
We already restarted the controllers, but we're not getting this degraded / quarantined status away, even if all disks are online (and we did not replace them)
Anyone has an idea?
# show disks
Location Serial Number Vendor Rev Description Usage Jobs Speed (kr/min) Size Sec Fmt Disk Group Pool Tier Health
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1.1 0DGHLSHF HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.2 05V2SKVZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.3 05V2SPTZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.4 05V2VU3Z HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.5 05V2WTJZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.6 05V33T7Z HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.7 0DGLYEKH HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.8 05V30NVZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.9 W8GDJTJX HP HPDC SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.10 05V2SUMZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.11 05V30N4Z HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.12 05V30LLZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.13 05G1V3TZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.14 05G1WK7Z HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg01 dg01 N/A OK
1.15 05G22YRZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.16 05G230BZ HP HPD5 SAS LINEAR POOL 10 900.1GB 512n dg02 dg02 N/A OK
1.17 WBN03YG3 HP HPD1 SAS LINEAR POOL 10 1800.3GB 512e dg04 dg04 N/A OK
1.18 WBN02BDH HP HPD1 SAS LINEAR POOL 10 1800.3GB 512e dg04 dg04 N/A OK
1.19 WBN03CRV HP HPD1 SAS LINEAR POOL 10 1800.3GB 512e dg04 dg04 N/A OK
1.20 WBN0338N HP HPD1 SAS LINEAR POOL 10 1800.3GB 512e dg04 dg04 N/A OK
1.21 W4615LM3 HP HPD8 SAS MDL LINEAR POOL 7 2000.3GB 512e dg03 dg03 N/A OK
1.22 W4615LKC HP HPD8 SAS MDL LINEAR POOL 7 2000.3GB 512e dg03 dg03 N/A OK
1.23 W4616HDV HP HPD8 SAS MDL LINEAR POOL 7 2000.3GB 512e dg03 dg03 N/A OK
1.24 W4616GXT HP HPD8 SAS MDL LINEAR POOL 7 2000.3GB 512e dg03 dg03 N/A OK
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Info: * Rates may vary. This is normal behavior. (2019-05-21 17:34:42)
Success: Command completed successfully. (2019-05-21 17:34:42)
# show disk-groups
Name Size Free Class Pool Tier % of Pool Own Pref RAID Disks Spr Chk Status Jobs Job% Serial Number Spin Down SD Delay Sec Fmt
Health Reason
Action
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dg01 5395.6GB 0B Linear dg01 N/A 100 A A RAID6 8 0 512k FTOL 00c0ff26810700007769605600000000 Disabled 0 512n
OK
dg01 1798.5GB 37.7MB Linear dg01 N/A 100 A A RAID10 4 0 512k QTOF 00c0ff25c6e90000b86d8b5a00000000 Disabled 0 512n
Fault The disk group is quarantined.
- Look for events in the event log related to quarantine (172, 485, or 590) and follow the recommended actions for those events.
dg02 5395.6GB 0B Linear dg02 N/A 100 B B RAID6 8 0 512k FTDN 00c0ff2680c00000b769605600000000 Disabled 0 512n
Degraded One disk in the RAID-6 disk group failed. Reconstruction cannot start because there is no spare disk available of the proper type and size.
- Replace the disk with one of the same type (SAS SSD, enterprise SAS, or midline SAS) and the same or greater capacity. For continued optimum I/O performance, the replacement disk should have performance that is the same as or better than the one it is replacing.
- Configure the new disk as a spare so the system can start reconstructing the vdisk.
- To prevent this problem in the future, configure one or more additional disks as spare disks.
dg03 3996.7GB 62.9MB Linear dg03 N/A 100 A A RAID6 4 0 512k FTOL 00c0ff268107000018dde15a00000000 Disabled 0 512e
OK
dg04 3597.0GB 88.0MB Linear dg04 N/A 100 B B RAID10 4 0 512k FTOL 00c0ff2680c00000b6a2755a00000000 Disabled 0 512e
OK
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Success: Command completed successfully. (2019-05-21 17:35:16)