Hello,
Is the array set up as a single controller system? If the redunancy mode is set to Active-Active, then the system is configured for the second redundant controller. You can check the redundancy mode of the system by issuing the following CLI command.
CLI # show redundancy-mode
To set the system as a single controller system use the following CLI command.
CLI # set advanced-settings single-controller
Once the system is set up in single controller mode, try the firmware upgrade again using either SMU or FTP.
Cheers,
Shawn
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