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Re: I have a problem with activating the msa 2062 16Gb sfp license

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So if this license is activated, the things you mentioned will be activated. > Yes
And it has nothing to do with the activation of the speed of 16 GB optical fiber modules? > Nothing, there is also no FC License
Because I got the C8r24 module, I put it on the storage and saw that its speed is 8GB, the seller said that you need to license it to make it 16GB!! > Definite No
Does this make sense?> In no Way
Check, if your Switch Port is set to Auto or 16GB, if you directly attach check the SFP Speed in the Host HBA.
Take a close look at the all SFP+ Modules, they should be labeled with 16GB (Storage, Switch, Server).

And another thing is that someone told me thatthe  2062 license should be installed in the Rosh factory itself.> Yes, usually should be done
So why put the license envelope back inside??
Because the Factory did not know to which Customer and User Account this Box is going.
If you "activate" this License in the Envelope you also link it to your Company and User account.
If you lost the License and in 3 Years need it, you have it attached to your Account for example.
Make that sense?


Could this be 2060 with a license of 2062??
As I say, 2062 is a Bundle consisting of 2060 & 2x SSD & License.
You can also buy a 2060 with SSD & License to get the same but the Bundle is cheaper.

Although I went to the HP site, I checked the serial number, the warranty section, and saw that it says 2062.
So everything is Fine.

Cali


Re: Query: MSA2060 SAS on Windows and message "A virtual pool exceeded its high page

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Hi,

 

sorry for giving no news, i did not take time to go further.

I'm still surprised that having extented my volume using "use max space" i'm now facing this issue where i still have space (260 Go) but i'm told that i'm overcommited.... and overcommitment is ay 0

I'll try to take time to go further

 

Ced

Re: I have a problem with activating the msa 2062 16Gb sfp license

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thank you so much coli, you ar the best body

you are the best You answered my questions very patiently. In my
opinion, the modules given to me are fake.

I have a technical problem with Storage 2040, can you help me?
My vdisks are out of reach.

Urgent: MSA 2040 Fault,my data lost

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hello
I need the help of Hp company or people who are involved in this field.
The msa 2040 device has a problem. And I don't know the exact reason. 48 hours after creating a virtual disk, all virtual disks were unavailable. Maybe this is the reason, but it is not logical. The capacity of the volumes is correct and they were mapped to the server, but the capacity of the vdisks became 0.

What should I do now?

Re: Need an old firmware: TS250R023 *URGENT*

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Hi @denial768

 

Have you executed the commands and checked the status of new controller?

msa 2040 fault. ALL my data is gon.plz help me

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hello
Is there anyone in Hp company that can help me???
All my data is lost.
In msa 2040 storage, all its virtual disk groups are disabled and its capacity is 0. But volumes have capacity. Now all my data is gone.



Re: MSA 2050 SAN One of the disk Groups is in quarantined Status - QTOF

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i have the same issue. i can restart management controller B, but i cannot restart storage controller B

Re: MSA 2050 SAN One of the disk Groups is in quarantined Status - QTOF

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In general, HP MSA storages are rubbish. I have lost all my data on the MSA 2040 storage for a week and no one at HP is helping. I even sent a ticket, but they did not respond


Re: I have a problem with activating the msa 2062 16Gb sfp license

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Hello,

thank you very much for the kind words.
I have already read about the 2040 problem, but unfortunately, I cannot offer a solution.

Cali

Re: Urgent: MSA 2040 Fault,my data lost

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Hi,

 

Launch a putty SSH session and check the array health status using the command:  show system

This command will report if there is any failed hardware or degraded components.

 

Check the firmware version using the command:  show versions

 

Check the output of the below commands:

 

show pools

show disk-groups

show vdisks

show volumes

 

Execute the command show events.

Check the events of last 2-3 days for any critical failures or warning/error events.

If there is any controller cold boot events on both controllers approximately at the same time , that indicates an abrupt power loss scenario.

 

Data loss / inaccessible scenarios will require in depth log analysis and an HPE support case would be needed for the same.

I do understand that MSA 2040 storage is an end of support life support.

However, you could try logging an HPE support case to check for one time support options for your region.

 

Re: MSA 2060 FC Alert: Update Server Connection /// Weekly Health mail missing

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Long time no see!

A couple of days ago I had the opportunity to upgrade all MSA2060 systems to the new firmware version IN210P002. The bug with the Update Server Connection is indeed solved, but unfortunately the Health Report bug is still present.

In the meantime I also managed how to use the 'set email-parameter' via command line as well and it works perfectly, e.g. in cases where you have no port set for SMTP, like port 25. If you have try to do this by GUI, it is not accepted. Doing it via command line, it works (must be a bug as well).

We have 12x the MSA2060 storage systems. All are configured the same way, SMTP mails can be sent without problems, but I do wonder, why only 4 MSA2060 systems sent a weekly health report and 8 of the 12 systems do not send a weekly Health report. Makes no sense to me and it must be still a bug in the firmware!

Anyone else?

Cheers,

DidiSeven

Query: Need an old firmware: TS250R023 *URGENT*

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Hello,

 

Let us know if you were able to resolve the issue.

 

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

 

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

 

Thank you for being a HPE valuable community member.

Query: Can I use the Ethernet port for iSCSI on HPE MSA 1040?

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Hello,

 

Let us know if you were able to resolve the issue.

 

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

 

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

 

Thank you for being a HPE valuable community member.

Re: MSA 2060 FC Alert: Update Server Connection /// Weekly Health mail missing

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@DidiSeven 
FYI - here is the notification about the SMU setting email parameters:  https://support.hpe.com/hpesc/public/docDisplay?docId=a00144737en_us&docLocale=en_US
If you are not already, you should look at getting added to the email list for MSA.
  - Sign into the HPE support center
  - Look for the "Sign up for support Alerts"

For the emails not being received, try   CLI>  restart mc both full
Verify that you can get emails with the test email
Beyond that a call into HPE support would be needed.

Re: I have a problem with Msa 2040 storage. Access to vdisks is disabled

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Hi,

 

MSA 2060 doesnt support the hard drives caddys of MSA 2040.

More over moving disks from one array to another model array is not recommended.

I see that you have performed a lot of troubleshooting steps the majority of which should not have been performed without engaging HPE support.

Please log an HPE support case to check for any options to bring disk groups / Pool online.

This issue will require log/debug log analysis to suggest the next steps.

I do understand that MSA 2040 is an end of support life product.

Please contact HPE support team and log a support case to check for one time support options.


Re: I have a problem with Msa 2040 storage. Access to vdisks is disabled

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hi mr arun, how are you sir?

I made a ticket for HP, but they told me that they no longer support MSA 2040. What should I do now?
You can help me. Tell me the log and any necessary information.

All my information is on the storage and I really don't know what to do. It remains only to use the recovery software, the speed of recovery from msa 2040 is very slow, because the storage controllers do not allow fast reading of the hard drives. 2000 hours to 4000 hours means it takes 3 months to recover at least 10 terabytes of information.
thank you sir

 

Re: I have a problem with activating the msa 2062 16Gb sfp license

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hi cali

Are there any storage experts in the group who can help me?
All my data on Storage 2040 is lost. The capacity of virtual disk groups has become 0, but the volumes show capacity!!

I don't know what to do. The only thing left is to use the recovery software, which I tested, but it takes about 3 months to recover 10 terabytes and the speed is very slow because the msa controllers do not allow it.

 

 

Re: I have a problem with Msa 2040 storage. Access to vdisks is disabled

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Hi @ariapostmail ,

 

HPE chat support team would have reached out to you through email.

Please respond to the email and we will see how best we could assist you.

How to HP P2000 Storage Controller exchange?

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Hello
I am using HP 2000 Storage.

This Storage is being used as Virtual Storage.
It currently appears to be a controller part failure.

I don't know exactly how to proceed with the work.

Current situation
1. Controller A is in the Unknown state in Storage being used.
2. Presumably in service only with Controller B.

Current Storage Part Firmware Information

사용주 storage.JPG

 

교체하려는 Storage Controller 정보

교체할 예비 스토리지 파트.png

 

I don't know exactly the order of work I want to replace the part.

According to the information I found, the existing Storage Controller firmware should not be lower than the Storage Controller that I want to replace.

Do I need to update the firmware of the existing Storage Controller B as a pre-replacement operation?
If I have to proceed, how should I proceed with the update?
Also, what is the order for you to power down and boot up the entire Storage?

After the above work, how should I proceed with the order of work when I proceed with the controller replacement work?

Please let me know if you need any additional information, I will check and post the information.

what is Verify vdisk-groups command?

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hi all

hi all

command
Verify vdisk-groups (Vdiskname)
What does it do on my vdisk if I hit it?
if I run this command, it is possible that my vdisk volume is shown correctly again?

 

The problem started here when my msa 2040 gave a Fault error on poolA and all vdisks gave an FTOL error. I turned it off and on several times, but it didn't work.
My friend unfortunately switched controller A with b. And vdisks go to quarantine mode. I said put the controllers back. Then it was quarantine again. I checked all hard drives and they are healthy. One or two people wrote in the HP forum to type the Dequrantine command to make the vdisk online. I typed this command. Then they said that if it was still in FTOL mode, press the Trust vdisk command to fix it. I also ran this command, but the capacity of 6 of my 7 vdisks became 0. But the volume capacity is still correct.
I started reading cli msa commands, I saw the verify vdisk-group command, if I run this command, it is possible that my vdisk volume is shown correctly again? And will the FTOL error be fixed or will it make the situation worse?

 

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