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Re: New HPE Tool - MSA Health Check

July 30, 2024, 1:15 am
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The storage health check does not support the MSA model 2324fc

looks like I will have to create the report manually, this is time consuming effort.

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Re: HP msa 2040 delete virtual groups

July 30, 2024, 1:52 am
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Hi,

there is no Public Way.

It's best to contact support if you don't have one, try what I sent as a private email.

Cali

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MSA1060 - Scheduler: Task completed successfully. (task: UpdateServer, task type: Update

July 30, 2024, 4:27 am
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The task scheduler for some reason is kicking off every ~3 seconds trying to update today... our other 1060 isn't doing this...

does ANYONE have an idea how to fix this? had to disable the email alerts as it was firing an alert email that it cant connect / parse update about every ~15 minutes

2024-07-30 23_26_49.png

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Re: MSA1060 - Scheduler: Task completed successfully. (task: UpdateServer, task type: Up

July 30, 2024, 7:55 am
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@CarnageNZ 

Please, please, please  Log a support case and DM me the ticket #.

This is an issue we are seeing on the backend but can not re-create which is hampering resolution.  We will need logs.

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Re: inquiring about an MSA 2060 firmware update.

July 30, 2024, 10:26 am
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@jmwoo 
In DISKPART check your SAN policy.  By default DIskpart has the SAN policy as 'offlineall'.  When you turned the server back on/reconnected it may have detected the SAN disk as "new" and kept it offline.
  Open a Command Prompt
  Run Diskpart.exe
  Type:  SAN

Defaulting to OFFLINE is a safety measure. If a volume gets mapped to the wrong host accidentally Windows is very aggressive in taking ownership and overwriting the file system/partition metadata and wiping data.

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Re: MSA1060 - Scheduler: Task completed successfully. (task: UpdateServer, task type: Up

July 30, 2024, 2:55 pm
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Have sent you through the support case #, lets see if we can get an outcome

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Re: inquiring about an MSA 2060 firmware update.

July 30, 2024, 10:14 pm
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Thank you for your response.
However, in all 3 cases below, the disk stayed online.

1. reboot server only: disk stayed online
2. shut down server -> restart SC -> boot server: disk remains online
3. shut down server -> shut down storage -> boot storage -> boot server: disk remains online

So the SAN settings in diskpart don't mean much, do they? I understand that offline is the default setting to be safe. But in general, if there are no additional storage connections, the disk will appear online.

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MSA 2060 timeout errors

August 2, 2024, 3:57 am
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Hi all, We have an MSA2060 with 12 x 7,2K drives and 2 disk groups in Raid5. we are using for these purposes:

- VMs data stores. DG01

- Remote site backup storage. DG01

- Disaster recovery with VMWare Site Recovery. DG02


We are experiencing high latency events, remote backups are not being completed and timeout errors under site recovery system. I suspect 7,2K drives are the problem. Could someone confirm?

This is a normal usage of the disks:

452888.png

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How to Disable Cipher Suite in HPE MSA2060 FC

August 5, 2024, 3:04 am
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In HPE MSA2060 FC
How do I disable the following cipher suites?
--------------------------------
TLS_RSA_WITH_AES_128_GCM_SHA256
TLS_RSA_WITH_AES_256_CBC_SHA256
TLS_RSA_WITH_AES_256_CCM
TLS_RSA_WITH_AES_256_CCM_8
TLS_RSA_WITH_AES_256_GCM_SHA384
--------------------------------

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Query: How to Disable Cipher Suite in HPE MSA2060 FC

August 5, 2024, 4:05 am
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Re: How to Disable Cipher Suite in HPE MSA2060 FC

August 5, 2024, 5:38 am
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HP MSA 2062. How to properly shutdown for a move.

August 5, 2024, 7:51 am
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We plan to move our servers and storage for a new office.

HP MSA 2062.  How to properly shutdown for a move.

Is there a recommeded procedure?

- Rick

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Query: HP MSA 2062. How to properly shutdown for a move.

August 5, 2024, 8:52 am
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Re: HP MSA 2062. How to properly shutdown for a move.

August 5, 2024, 2:52 pm
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To properly shut down an HP MSA 2062 for relocation, it's important to follow the recommended procedure to ensure data integrity and avoid hardware damage. Here's a step-by-step guide to safely shutting down your HP MSA 2062:

Step-by-Step Shutdown Procedure:

  1. Notify Users:

    • Inform all users and applications connected to the storage system of the planned shutdown to prevent data loss and ensure all processes are stopped.

  2. Stop I/O Operations:

    • Ensure all I/O operations to the MSA 2062 are stopped. This can be done by shutting down or disconnecting the servers or applications using the storage.

  3. Access the Management Interface:

    • Log in to the SMU (Storage Management Utility) or use the CLI (Command Line Interface) to manage the MSA 2062.

  4. Check System Status:

    • Verify that the system is in a healthy state. Resolve any critical alerts or issues before proceeding with the shutdown.

  5. Graceful Shutdown (Using SMU):

    • Navigate to the "System" tab.
    • Select "Shutdown or Restart".
    • Choose "Shutdown" and confirm. This will safely power down the storage system.

    Graceful Shutdown (Using CLI):

    • Log in to the CLI.
    • Execute the following command to initiate a graceful shutdown:
      arduino
      Copy code
      shutdown both
    • Confirm the shutdown command when prompted.

  6. Wait for Complete Shutdown:

    • Ensure that the system has completely shut down. All LEDs on the front panel should turn off or indicate the system is powered down.

  7. Power Off the Enclosures:

    • Turn off power to the disk enclosures by pressing the power buttons on the power supply units.

  8. Disconnect Power Cables:

    • Unplug the power cables from the power supply units to ensure no power is reaching the device.

  9. Label and Disconnect Cables:

    • Label and disconnect all network and data cables to avoid confusion during reinstallation.

  10. Prepare for Transport:

    • Ensure the MSA 2062 and its components are securely packed to prevent damage during the move.
Additional Considerations:

  • Backup Data:

    • Before shutting down, ensure you have a complete backup of your data.

  • Documentation:

    • Document the current configuration and connections to facilitate reinstallation at the new location.

By following these steps, you can ensure a safe and proper shutdown of your HP MSA 2062, minimizing the risk of data loss or hardware damage during the move.

 

Source:

Here are the direct URLs to the HPE documentation for the MSA 2062:

1. HPE MSA 2060/2062 User Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095525en_us)

2. HPE MSA 2060/2062 SMU Reference Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095526en_us)

3. HPE MSA Storage CLI Reference Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095527en_us)

 
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Re: New HPE Tool - MSA Health Check

August 6, 2024, 1:14 am
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I too am unable to upload logs and get the error. This happens for an MSA 1060 and MSA 2060. It works ok for a 1040 and 2040. I reached out to MSAHealthCheckSupport email weeks ago but got no reply or help from them which is very dissapointing.  Seems like the MSA1060/2060 are very unstable which I'll create seperate threads about.

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MSA 2060 controller alert but health ok? (plus other buggy issues noticed)

August 6, 2024, 1:36 am
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I notice on the 2060 there is an active health alert "The controller is not operational." for controller a but the system health is all ok. I have acknoledged it but it remains on the dashboard. The hardware screen suggests both controllers are opeerational. system health is good.

I get the feeling the MSA1060 and MSA2060 are buggy compared to the 1040/2040. I've noticed random issues with these as I have been setting them up. Some of the issues I've noticed:

  • Loading overlay bar sometimes doesnt load, multiple page refreshes needed
  • controller crashed when expanding disk groups
  • random firmware update notifications (some drives, not others, not even latest versions for some)
  • no errors and success message adding disks to group but then it just doesnt add them and then an error message in the log appears (Disk Group: An expand-disk-group job failed. Command failed. (error code: 1) (disk group: dgA01)
  • Right now I'm unable to expand the disk group and every attemp fails
  • as above dg is in a bad health due to iminent disk failure on 1 drive but cannot expand it with spare drives in the unit.
  • controller timeouts

 

Generally just a bad experience so far with the new generation of MSA's and lack of help/replies from the MSA health check team (yeah thats another issue that you cannot upload logs of a 1060 or 2060 to the msa health check site)

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Unable to configure brand new MSA 2062

August 6, 2024, 7:22 am
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So I have just bought a new MSA 2062.  All the drives are installed, powered it on for the first time.  It starts up ok, and gets an Ip from my DHCP and I can access the web ui

It shows me a  screen

"Storage Management Utility

Welcome

We will guide you through the first-time setup of your system. Click the Get Started button to begin the process."

So I click "Get Started" and it moves through to the Initial configuration screen where I must "Set a new username and password to manage this system".

So I type in a username, and a password and click Apply and Continue.  I then get a popup saying that the user has been created successfully.  And thats as far as I get.  I am then prompted with a sign in screen.  I sign in with the new account, and it just says account not recognised.  

If I reload the browser, its just rinse and repeat the same Welcome screen.  Putty is refusing to connect via the USB port on either controller, though it does show as a device in device manager.

Any ideas? From my perspective it looks like it isn't even created the user that it claims have been created.

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Re: Unable to configure brand new MSA 2062

August 6, 2024, 8:17 am
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Query: Unable to configure brand new MSA 2061

August 6, 2024, 8:23 am
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Query: Wich HBA PCI-E SAS/SATA Controller to use with HP MSA P2000

August 7, 2024, 1:50 am
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Hello,

 

Let us know if you were able to resolve the issue.

 

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

 

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

 

Thank you for being a HPE valuable community member.

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