Hello
I can't connect to the Management Services include all of them SSH, TELNET, HTTPS, and CLI.
but the Disk Volumes still accessible by server and all VMs works fine without any issue.
when try to connect over HTTPS, the answer is "the Page Not Found"
when try to connect over SSH or Telnet, the connection was established and ask for user and password, when enter a correct credential the connection will be termnated "cut off connection and close the terminal", but when try to enter a wrong credential it shows wrong user or password.
when try to connect over Mini USB for console connection with the right console setting, the connection was established and ask for user and password, when enter a correct credential it shown the following error
home/appuser/appshell: line 34: mccli: not found
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Trying the following without any result:
1: unplugging the power cable from storage for hours, and insure stop LED blinking on controllers.
2: try working with one controller only.
3: try to plug the controller without flash card
4: try removing all HDD.
5: try UPgrade firmware with cp039922.exe
6: try to make a reset password with the user restoredefaults and SN of the controller, without any result just show many errors.
7: try to change the controller slots, without any result, but I see the IP not saved on the controller because when changing Controller B to slot A, the controller B take the IP that used by the controller A.
so there is any way to hard reset the whole storge, the data is not necessary I swapped it to another storage.
Thanks