Good day MSA Community. I wanted to make you aware of a critical firmware update required for certain MSA SAS solid state drive (SSD) models to prevent drive failure at 32,768 hours of operation. This issue affects any of the following SAS SSD models running a drive firmware version earlier than HPD8 and installed in an HPE MSA Storage array:
HPE Model Number | Model Description |
MO0400JFFCF | HPE MSA 400GB 12G SAS MIXED USE SSD |
MO0800JFFCH | HPE MSA 800GB 12G SAS MIXED USE SSD |
MO1600JFFCK | HPE MSA 1.6TB 12G SAS MIXED USE SSD |
MO3200JFFCL | HPE MSA 3.2TB 12G SAS MIXED USE SSD |
HPE was notified by a Solid State Drive (SSD) supplier of a firmware defect affecting certain SAS models listed in the table above.
A critical firmware upgrade is required for certain MSA SAS solid state drive (SSD) models to prevent drive failure at 32,768 hours of operation. HPD8 firmware is considered a critical fix and is required to address this issue. HPE strongly recommends the immediate application of this critical fix.
Please reference the Customer Bulletin for more details on how to determine which drive models are configured in the HPE MSA Storage array and how to determine drive power-on hours for an HPE MSA drive.
Resolution: Immediately upgrade the drive firmware to version HPD8. Obtain HPD8 for HPE MSA SSDs from one of the following links:
MSA Windows link or MSA Linux link