Hi
Last Friday I managed to deal with this problem
So here's how:
a colleague of mine sent me a second HPE USB COM cable
After connecting it, I was unable to connect to the storage at all with the recommended settings of 115200
I tried the same on 38400 and bingo
Then I hit a stone with User / Pass
User: restoredefaults - OK
Password: msa SN - FAIL
Password: msa controller 1 SN - FAIL
Password: msa controller 2 SN - FAIL
So every time it showed "login failed"
In the procedure I found on the internet it says put SN on MSA ......
https://techslaves.org/2017/02/25/hpe-msa2040-password-recovery-factory-reset/
And when I decided that everything was lost and I was going to launch a ticket to HPE , оn the console window, I saw some SN: 00C0FF44696B which is more like the MAC address of the controller !!!
I decided to try it anyway .....
And ...... OMG "login successful"
MSA 1050 passwords reset to defaults !
So ...... on short as follows :
USB COM cable ( you may have only 1 successful console with 1 cable at all so be aware )
38400 / bits 8 / stop bits 1 / parity None / Flow None
User: restoredefaults
Pass: FROM THE CURRENT CONSOLE SCREEN (like SN: 00C0FF44696B)
MSA system will show restore default passwords - successful
After reboot you can use manage / !manage to login on the storage
That`s all
Thank you
And I hope I've been helpful