It seems your MSA not having any valid support coverage with HPE otherwise you should know what is Support Agreement ID (SAID) and Support Account Reference (SAR)
You can search your Proof of Purchase (POP) document as well and look for SAID or SAR information if you have bought before and now for some reason misplaced it.
Please find the link and contact HPE sales to buy HPE Support or related service to get SAID or SAR if you don't have it,
https://www.hpe.com/in/en/buy-parts-products.html
Hope this helps!
Regards
Subhajit
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