Hello,
The issue requires in depth log analysis to proceed further.
Log a support case with HPE using the following web link, if the unit is under warranty:
https://support.hpe.com/hpesc/public/home
Log a chat support case with HPE using the following web link to check for options, if the unit is out of warranty:
https://pg-receiver-pro.glb.itcs.hpe.com/WCLWeb/WCLEntry.aspx
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