Hello, I need Help.
A support Customer has an P2000 which shows an "The status of 'Cache 1' Backup copy power source (batteries) is 'Defective' " error.
So I've proceed to replace the battery. Then Ive Try to boot the Storage with no success. It didn't recognize it's hard disks. So I've returned it's original battery and no error showed.
Many Moths after, Storage shows same error, again I tried to replace it´s Battery with same results (Storage doesn't boot 'cause didn't recognize HDD). But, this time, when I put back it's orginal battery, error didn't disappear.
So, any body can help me to fix this issue?
