I agree, and now have actually done so.
While I'm not new to HPE equipment, I am new to HPE's support environment, and, yesterday at least, I didn't have much luck navigating it.
Yesterday, going to the HPE Support site -> HPE Support Center -> Chat with HPE, I received a message to the effect that there was no agreement covering support.
Doing that same process again this morning, it worked.
I suspect p.e.b.k.a.c.
Thanks!